New: (844) 324-6622
Used: (844) 694-6622
Service: (819) 563-6622
Body Shop: (819) 563-6622
The basic Toyota warranty covers 36 months or 60,000 km, the powertrain 60 months or 100,000 km, and perforation due to corrosion 60 months, unlimited kilometres. The Toyota hybrid battery warranty goes up to 120 months or 240,000 km. Roadside assistance runs for 36 months with no mileage limit, and the Toyota extended warranty can stretch mechanical protection up to seven years or 200,000 km.
|
Coverage |
Term |
|---|---|
|
New vehicle limited warranty (basic) |
36 months or 60,000 km |
|
Powertrain |
60 months or 100,000 km |
|
Paint defects |
36 months or 60,000 km |
|
Perforation due to corrosion |
60 months, unlimited kilometres |
|
Safety restraint systems |
60 months or 100,000 km |
|
Emission control system (defects) |
36 months or 60,000 km |
|
Major emission control components |
96 months or 130,000 km |
|
Hybrid system components |
96 months or 160,000 km |
|
Hybrid battery |
120 months or 240,000 km |
|
Electric vehicle battery and components |
96 months or 160,000 km |
|
Roadside assistance |
36 months, unlimited kilometres |
The Toyota warranty term starts on the vehicle registration date, which may precede the sale date. Coverage ends once the maximum limit of months or kilometres listed are reached, whichever comes first.
The Toyota manufacturer warranty targets defects in materials and workmanship, not wear. Eligible repairs are performed at no charge at any authorized dealer in Canada. Coverage on a replaced part must be stated according to the warranty supplement terms, notably the applicable remaining balance of the warranty or the specified period.
For 36 months or 60,000 km, any part supplied by Toyota Canada that shows a defect will be repaired or replaced.
The Toyota powertrain warranty lasts 60 months or 100,000 km and covers the mechanical heart of the vehicle.
Three situations, three treatments. This is the most misunderstood distinction, especially here where salt is at work six months a year.
No additional rustproofing treatment is required. However, surface corrosion left unrepaired that eventually perforates the sheet metal is not covered.
Seatbelts and airbag components are covered 60 months or 100,000 km against manufacturing defects.
Two levels apply: common emission control parts are covered 36 months or 60,000 km, and specified major components, including the catalytic converter, 96 months or 130,000 km.
Hybrid system components are covered 96 months or 160,000 km, and the hybrid battery is 120 months or 240,000 km. At 20,000 km per year, the 10-year limit would be reached before 240,000 km.
On a 100 percent electric model, the transaxle, inverter and battery are covered 96 months or 160,000 km, with a capacity warranty that applies below 70 percent of the original capacity. Anyone comparing the BZ spec sheet or shopping for a Toyota electric vehicle should look closely at that threshold.
Four groups of exclusions, and none is a surprise once known.
Items in the regular maintenance program are not covered. Check your model’s manual:
Fire, theft, collision, racing, abusive off-road use or overloading are not covered by the Toyota warranty. A vehicle declared a total loss also loses eligibility.
Installing non-Toyota parts can void coverage for the affected components.
Toyota specifies that neglect, certain modifications and accidents can compromise coverage. Driving with a warning light on can also lead to denial of coverage. Indirect damage is not covered.
Yes, at no extra charge, 24 hours a day, across Canada and the United States.
36 months with unlimited kilometres on a new vehicle, and 12 months on a Certified Used Vehicle. Reimbursement is up to $250 if you must arrange towing yourself.
It takes over when the manufacturer warranty ends. It does not replace it.
It is not a warranty, but a service agreement that complements the manufacturer coverage. It covers up to 17 groups of mechanical components, with no deductible on new plans.
Toyota indicates mechanical protection of up to 7 years or 200,000 km, depending on the plan chosen.
There is no single price. The premium depends on five variables.
An advisor will price the exact options for your model and can combine them with suitable financing.
It becomes relevant in four specific situations.
A Certified Used Vehicle keeps the balance of the original warranty, plus 6 months or 10,000 km on the powertrain and 12 months of roadside assistance, after a 160-point inspection.
Visit an authorized dealer with your vehicle identification number and maintenance records. They will diagnose, confirm eligibility and repair at no charge if the part is covered. In case of disagreement, the Canadian Motor Vehicle Arbitration Plan offers a free recourse.
Follow the 6-month or 8,000 km schedule and keep your invoices. Regular brake maintenance and fluid checks help prevent indirect damage that is excluded from coverage.
Yes, provided you follow the schedule in the manual and use equivalent parts. Keep the records. You will need to show that the maintenance was performed.
It continues from the original in-service date, so a three-year-old vehicle has exhausted its basic warranty. The Certified coverage of 6 months or 10,000 km is added to that balance.
Salt is excluded as an environmental factor. Perforation caused by a manufacturing defect remains covered for 60 months with no kilometre limit. Washing the underbody in spring remains your best protection.
Yes, the Toyota warranty follows the vehicle, not the owner. The same applies to roadside assistance. That is a concrete selling point for a hybrid still under coverage.
An original accessory installed by a dealer poses no issue. A non-Toyota accessory does not cancel the entire Toyota Canada warranty, but the damage it causes is not covered. At your Toyota dealer in Sherbrooke, near Magog, installation is done with genuine parts and Toyota offers sometimes include accessories.
Garantie et couverture de véhicule neuf | Toyota Canada
